This is the first and only time I've ever felt the need to review any place. I ordered a custom jersey back in early December and was told it would take 3-4 weeks. Well my first complaint was that the jersey was completed in the time frame, however, for some reason they didn't charge for shipping initially and didn't save my phone number so they had no way of letting me know it was ready to ship. When I finally called looking for it, they told me the story and put it in the mail. The jersey I received was awful. The lettering on the back was completely crooked and looked like a knock off. I got on the phone and the shop apologized and said if I sent it back, they would replace it. A month later, I was told my new jersey was in the mail. This time, individual letters were crooked, and one of the letters was a different color (gold vs. yellow). After playing phone tag with the shop yet again, I'm told my only options are to return the jersey for another one (third time's a charm?) or get my money back. I have multiple jerseys from the shop and none are even close to this bad. I even went as far as calling friends and looking at their similar jerseys from the last 2-3 years, and none compare to the ones that I was sent. For this kind of money, I find it to be a joke. I was nothing but patient with everyone there who tried to help me, assuming that it was because of the holidays that my initial jersey was messed up, but after 3 months and 2 botched jerseys, needless to say, I won't be spending my money at the the pro shop any more.
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Like other people have mentioned orders have not been getting filled!! I placed an online order 3 we...eks for a friend's birthday present but it still has not arrived! It's 3 weeks now the only thing that's happened is I've been charged for something I haven't received! No one answers the phone, their voicemail is full so you can't leave a message and no one replies back to email. See More