A huge upgrade from the old ProShop if you're a Boston fan or Boston resident. The old one used to be a very small, very tight shop in the North Station commuter rail terminal (I still sort of miss it). The new location may be hard to find for some - it is located upstairs on the 2nd floor. You can take the elevators up then take a left when you get off or take the open escalators (on the side that the bar restaurant is on). Parking can be difficult around the area, but it is obviously train accessible (being at a commuter rail and MBTA stop).
This is the first and only time I've ever felt the need to review any place. I ordered a custom jersey back in early December and was told it would take 3-4 weeks. Well my first complaint was that the jersey was completed in the time frame, however, for some reason they didn't charge for shipping initially and didn't save my phone number so they had no way of letting me know it was ready to ship. When I finally called looking for it, they told me the story and put it in the mail. The jersey I received was awful. The lettering on the back was completely crooked and looked like a knock off. I got on the phone and the shop apologized and said if I sent it back, they would replace it. A month later, I was told my new jersey was in the mail. This time, individual letters were crooked, and one of the letters was a different color (gold vs. yellow). After playing phone tag with the shop yet again, I'm told my only options are to return the jersey for another one (third time's a charm?) or get my money back. I have multiple jerseys from the shop and none are even close to this bad. I even went as far as calling friends and looking at their similar jerseys from the last 2-3 years, and none compare to the ones that I was sent. For this kind of money, I find it to be a joke. I was nothing but patient with everyone there who tried to help me, assuming that it was because of the holidays that my initial jersey was messed up, but after 3 months and 2 botched jerseys, needless to say, I won't be spending my money at the the pro shop any more.
The staff at Boston ProShop are AMAZING! I took my little brother in the store after he was upset th...at his friend received a puck from the ice and he did not. I purchased a puck without him knowing and one of the staff members Brian went above and beyond to give it to my brother and play along and say it was a puck off the ice. He told my brother he just shagged it for him and my brother was ecstatic! He was so kind to him and it really made his day. See More